Privacy

In our processing we adhere to the requirements of privacy legislation. This means, among other things, that we:

• clearly specify our purposes before we process personal data, via this privacy statement;
• limit our collection of personal data to only the personal data necessary for legitimate purposes;
• first ask you for explicit permission to process your personal data in cases where your permission is required;
• take appropriate security measures to protect your personal data and also demand the same from parties that process personal data on our behalf;
• respect your right to provide, correct or delete your personal data at your request. Boelaert & Moens bv is responsible for data processing. In this privacy statement we explain which personal data we collect and use and for what purpose at the webshop www.bmfabrics.com. We recommend that you read it carefully.

If you have any questions or want to know exactly what we keep track of you, please contact Boelaert & Moens bv.

Process order

When you place an order with us, we use your personal data to handle it properly. We may then provide your personal data to our delivery service to have the order delivered to you. We also receive information about your payment from your bank or credit card company.

For this we use your e-mail address, telephone number and billing address. We do this on the basis of your consent. We keep this information until your order is completed. We keep certain customer data longer in connection with the legal fiscal retention obligation.

Disclosure to third parties: We work with certain companies that may receive your personal data listed above from us.

Your account

Certain parts of our webshop require you to register first. You must then provide information about yourself and choose a username. We use this to create an account, to which you can log in with that username and a self-chosen password.

For this we use your e-mail address, billing address and telephone number. We need this because of the contract we conclude with you. We keep this information until you cancel the account.

We store this information so that you do not have to fill it in again and again and so that we can contact you in the context of the implementation of the agreement. You can change information through your account whenever you want.

Disclosure to third parties: We work with certain companies that may receive your personal data listed above from us.

Contact form and Newsletter

With the contact form you can ask us questions or make requests.

For this we use your billing address, telephone number and e-mail address. We do this on the basis of your consent. We keep this information until we are sure that you are satisfied with our response.

We offer a newsletter with which we want to inform interested parties about our products and/or services. Every newsletter contains a link with which you can unsubscribe. You can also pass this on via your account.

Your e-mail address is automatically added to the list of subscribers. This data is kept until you cancel the subscription.

Disclosure to third parties: We work with certain companies that may receive your personal data listed above from us.

Advertisement

We would like to send you advertising about offers and new products or services. This is what we do: via social media. You can object to this advertising at any time. You can block us or use the unsubscribe option.

Provision to other companies or institutions: With the exception of the partners mentioned above, we do not under any circumstances provide your personal data to other companies or institutions, unless we are required to do so by law (for example, if the police require this if there is a suspicion of a crime).

Statistics

We keep statistics about the use of our webshop

Cookies

Our webshop uses cookies. Cookies are small files in which we can store information so that you do not have to enter it every time. But it also allows us to see that you are visiting us again.

When you visit our webshop for the first time, we show a message with an explanation about cookies. We will hereby ask for your agreement to the use of these cookies.

You can disable the placing of cookies via your browser, but some things in our webshop will no longer work properly.

Google Analytics

We use Google Analytics to keep track of how visitors use our webshop. We have concluded a processing agreement with Google. This contains strict agreements about what they are allowed to keep. We allow Google to use the obtained Analytics information for other Google services. We let Google anonymize the IP addresses.

Security

Security of personal data is of great importance to us. We ensure that your data is properly secured with us. We always adapt the security and pay close attention to what can go wrong.

Changes to this privacy statement

We reserve the right to make changes to this privacy statement. It is recommended that you consult this privacy statement regularly so that you are aware of these changes. We will do our best to announce changes separately.

Access, change and delete your data

If you have any questions or want to know what personal data we have about you, you can always contact us. See contact details below.

You have the following rights:

• get an explanation about what personal data we have and what we do with it
• access to the exact personal data we have
• having errors corrected
• to have obsolete personal data removed
• withdrawal of consent
• object to a particular use

Please note that you always clearly indicate who you are, so that we can be sure that we do not change or delete data from the wrong person.

To file a complaint

If you feel that we are not helping you in the right way, you have the right to submit a complaint to the supervisory authority. This is called the Dutch Data Protection Authority.

Contact details

Boelaert & Moens bv - Hoogstraat 177, 9550 Herzele - info@bmfabrics.com